Service and spare parts
Our own service workshop and spare parts stock.
We stand behind the machines we sell, from installation through to maintenance. For a spare part, send us the machine model and, if you can, a photograph of the part.
Line
Spare part request
Spare parts line
Send the machine model and a photograph of the part; we will confirm stock and delivery time the same day.
01Machine brand and model code — printed on the product label or in the data sheet.
02A photograph of the part; two angles help if it can be removed.
03The symptom — when it appears and during which operation.
04Invoice or serial number if you have one; it lets us check the warranty.
Scope
What we do
01
Installation and commissioning
Placing the machine, setting it up and training the operator to the point of running it.
02
Maintenance and repair
Repair in our own workshop, with on-site support from our service team where the machine cannot be moved.
03
Spare parts
We hold stock for the machines we sell and source parts from the manufacturer when they are not in stock.
Address
Our service branch
IMC 5. Blok No:5413 · Unkapani / Istanbul · Türkiye