Service and spare parts
For maintenance, repair and spare parts for the machines we sell, contact our service workshop at İMÇ, Istanbul.
- Service address
- İMÇ 5. Blok No:5413
Unkapanı / İstanbulOpen service on the map (Google Maps, opens in a new tab) - Phone
- +90 212 519 29 70
- +90 541 889 00 92
What the service workshop does
Installation support
Confirmed by phone for each machine; call service before delivery.
Maintenance and repair
Faults, adjustments and periodic maintenance. Call and describe the fault before you come; we will tell you what to bring.
Checks and adjustment of measuring instruments
Scope and certification are confirmed by phone for each instrument.
Note these before you call
- Brand and model of the machine
- Serial number; it is on the machine’s type plate
- A description of the fault or the part you need
- A photo of the part and the type plate, if you have one
Spare part request
Enter the brand, model and serial number, and describe the part. Add the part number from the parts catalogue if you know it.
To send a photo
The form does not take files. Send a photo of the part and the type plate on WhatsApp; it makes the part easier to identify.
Quote list
Your list is empty
Use the “Add to quote list” button next to a product or on its page. You can send several products in one request.
Prices are given in a written quote, by model and quantity.